PSW Perspectives

Personal support workers (PSW) are a crucial part of our healthcare system, and are under-appreciated for the important work that they do for our loved ones every day. Here at CAPE Learning, we aim to remedy that.

In the pursuit of this goal, I had the pleasure of interviewing Kaila Jonsen, a PSW at VHA Home Healthcare, about the work that she does and the things she loves about it. Continue reading to learn more.

What is your favourite part about working as a PSW?

My favourite part of my career as a Personal Support Worker is the feeling of accomplishment I have when conquering tasks for my clients that they and their loved ones wouldn't be able to alone. The amount of appreciation, love and respect I get from the people I care for is extremely rewarding.

Become a glass half-full type of person. Kindness is a universal language. Be compassionate.

What is one thing you want people to know about PSW work?

Personal Support Work is vital to our Healthcare system. It ensures that people remain stable and out of hospital. We take a proactive approach to health issues and treat the entire person plus their families - not just the physical ailments.

What do you like to do on your own time, outside of work?

I love dancing, camping, spa treatments at home and experiencing new cultures on my free time away from work. I have a variety of friends who are like family that I love spending time with as well. We love taking all our children for adventures.

What is one thing you hope people will take away from PSW Awareness Month?

Be our ally and advocate with us. We will certainly do it for you should you ever need our skills or services, which we all eventually do.

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PSW Perspectives: Joie Francisco

Personal support workers (PSW) are responsible for vital work, caring for our loved ones every day. The career is one that often goes unrecognized in many discussions around healthcare, and this is something we are working to change.

In the pursuit of this goal, I had the pleasure of interviewing Joie Francisco, a PSW, about the work that she does and the things she loves about it.